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BRAVER IT SPÓŁKA AKCYJNA
kraków
technologies-expected : Microsoft Excel responsibilities : Join our dynamic team in our modern Krakow office as a Technical Support Specialist fluent in German! In this role, you'll provide technical support to our international clients, utilizing your proficiency in both English and German. Collaborate with clients to troubleshoot technical issue
Źródło oferty: BRAVER IT SPÓŁKA AKCYJNABRAVER IT SPÓŁKA AKCYJNA
kraków
technologies-expected : SQL about-project : Join our dynamic team in the modern Krakow office as a SQL Support Specialist with us! responsibilities : At the beginning of our collaboration, we offer you training that will genuinely enhance your skills, making it an excellent start to your career path. The training focuses on areas such as SQL, Azu
Źródło oferty: BRAVER IT SPÓŁKA AKCYJNAHCL Poland
kraków
about-project : As a Product Support Specialist, you will be responsible for autonomously handling customer queries, end-to-end order management, maintenance and collaborating with different department. As an individual contributor, you will be working for German speaking customers. responsibilities : Managing Order efficiently for faster fulfillm
Źródło oferty: HCL PolandInternational Paper Global Business Services Center
kraków
responsibilities : Provide dedicated IT resolution and incident management services to International Paper employees by receiving, tracking, prioritizing, and documenting IT incidents, inquiries, and requests for service via phone and web-generated tickets Resolve IT incidents using the knowledgebase, minimizing the impact and cost of IT changes/pr
Źródło oferty: International Paper Global Business Services CenterBRAVER IT SPÓŁKA AKCYJNA
kraków
technologies-expected : Microsoft Azure responsibilities : Explore a rewarding career as an IT Support Engineer with us! At the beginning of our collaboration, we offer you training that will genuinely enhance your skills, making it an excellent start to your career path. The training focuses on areas such as Azure, Cloud, and Microsoft. Your task
Źródło oferty: BRAVER IT SPÓŁKA AKCYJNAInternational Paper Global Business Services Center
kraków
responsibilities : Provide dedicated IT resolution and incident management services to International Paper employees by receiving, tracking, prioritizing, and documenting IT incidents, inquiries, and requests for service Resolve IT incidents using the knowledgebase, minimizing the impact and cost of IT changes/problems to the company Follow and und
Źródło oferty: International Paper Global Business Services CenterHCL Poland
kraków
technologies-expected : SharePoint Visual Studio about-project : Will be responsible for the design, development, and service delivery of document collaboration and records management functionality built on Office 365 – SharePoint Online and Microsoft SharePoint 2016. The SharePoint Architect will work with internal and external customers to provi
Źródło oferty: HCL PolandPLVision
kraków
PLVision is looking for a C/C++ Software Engineer to join our growing team. This role requires a candidate with 2+ years of commercial experience in software development, a good knowledge of C/C++ and Linux OS , as well as a good understanding of networking technologies . You will work alongside our experienced team and collaborate with glo
Źródło oferty: PLVisionkraków
technologies-expected :
Active Directory
responsibilities :
Daily Activities:
Manage user accounts across applications running on various platforms (e.g. Windows, Active Directory, Exchange)
Create and administer LAN accounts, Global Groups, email accounts for new users
Create and administer various shared resources (e.g. distribution lists, directories, shared email accounts, shared calendars and conference rooms)
Standardize network resources as per client requirements and grant permissions on them
Set up servers as per the client standards and grant permissions on them
Ensure that customers have the appropriate access to the tools necessary to support their business in an efficient way
Perform a role of a System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
Perform development and maintenance of Knowledge Base for the User Account Maintenance Procedures
requirements-expected :
Soft Skills:
Good communication and conversation skills (both verbal and written)
Fluent German and English, any other European language nice to have
Great customer handling skills and resourcefulness, vital for dealing with unforeseen situations
Ability to ensure high level of customer satisfaction and acceptance
Personal dedication to providing high quality service. Ability to finish what is started is a must
Desire to reinforce HCL’s values and methodology
Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
Ability to acquire new information quickly and the willingness to do so at all times
Technical Requirements:
Working knowledge of applications running across multiple platforms (e.g. Windows, Exchange)
Understanding of ITIL processes
Experience in UNIX/Mac environment
Working knowledge of ticketing system for incident management
Ability to define processes and implement them as per need
Ability to conduct Root Cause Analysis
Ability to successfully provide hardware/software/network problem diagnosis/resolution via telephone
Familiarity with the process of creating user accounts for Active Directory, Exchange mailboxes, distribution lists
Knowledge of VPN and remote dial-in users
Knowledge of Active Directory, Exchange 2003/2007, Windows operating systems (servers: Windows 2000, Windows 2003, Windows 2008; clients: Windows7, Windows Vista, Windows XP, Windows 2000), Mac OS, OS X
Knowledge of ITSM ticketing tools (e.g. Remedy, HP Service Center, Peregrine Service Center, SNOW)
Years of Experience:
Total: 3-4 years of higher education (B.Sc. or diploma)
Relevant: 2-3+ years of help desk/desk side, customer service, and support experience; experience with solving hardware related problems
Certification Requirements:
MCP/MCSE/MCSA preferred
ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
offered :
Life insurance
Private healthcare
MultiSport Card
Clear career path in a growing multinational organization
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
life insurance
remote work opportunities
flexible working time
integration events
retirement pension plan
extra social benefits
employee referral program
charity initiatives
IT Specialist with German prace w kraków
ⓘ Wystąpił nieoczekiwany błąd podczas przetwarzania Twojego żądania.
Proszę odświeżyć stronę i spróbować ponownie.
Jeśli problem będzie się powtarzał, prosimy o kontakt w sprawie zgłoszenia.
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Przygotuj się, aby odkryć swoją następną wielką szansę.