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KNAUF IT SERVICES POLSKA SP. Z O.O.
katowice
about-project : We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of Service Desk Agent 1st Line-Ge
Źródło oferty: KNAUF IT SERVICES POLSKA SP. Z O.O.Nie znaleziono
Katowice
TeamQuest is a Polish, fast growing Company, more than 10 years dealing with complex human resources services, especially in the recruitment of IT specialists. Our client is a dynamically growing advisory and technology firm that has been supporting the insurance industry in digital transformation for over 25 years. Thanks to the trust of the world
Źródło oferty: Nie znalezionoNie znaleziono
Katowice
TeamQuest is a Polish, fast growing Company, more than 10 years dealing with complex human resources services, especially in the recruitment of IT specialists. Our client is a dynamically growing advisory and technology firm that has been supporting the insurance industry in digital transformation for over 25 years. Thanks to the trust of the world
Źródło oferty: Nie znalezionoSopra Steria Polska Sp. z o.o.
katowice
technologies-expected : SAP SAP ABAP SQL about-project : We are looking for Senior BW/ABAP Consultant to join Sopra Steria Apps Services team. As a first mission, you will build and enhance a BI platform for our client, a leader in the automotive sector based in Germany. The platform supports strategic decision of our client to optimize the produc
Źródło oferty: Sopra Steria Polska Sp. z o.o.Advisory Group TEST Human Resources
katowice
Avaya Engineer Miejsce pracy: Katowice Recruitment for Our Client is a fast-growing company from medical sector, which support an international companies mostly from USA and Ireland. Due to intensive development we are looking for an independent specialists, who will be responsible for building new contact centre in Cracow. Your responsibilities
Źródło oferty: Advisory Group TEST Human ResourcesKAEFER S.A.
zabrze
responsibilities : Wsparcie w zakresie pierwszego kontaktu dla wewnętrznego klienta (analizowanie, rozwiązywanie znanych problemów) Rejestrowanie/klasyfikowanie zgłoszeń Diagnozowanie problemów lub kierowanie ich na kolejny poziom wsparcia Zdalne wsparcie techniczne użytkowników Ścisła współpraca z 2 oraz 3 linią wsparcia Monitorowanie otwartych zg
Źródło oferty: KAEFER S.A.Fujitsu Technology Solutions Sp. z o.o.
katowice
responsibilities : Customer Service Lead, Manage and develop the Digital Workplace Service Line to standardize and optimize service delivery across all Fujitsu locations within the Global Delivery Unit. Improve Customer Centricity by developing deep customer business knowledge to deliver effective services that meet the customer business requiremen
Źródło oferty: Fujitsu Technology Solutions Sp. z o.o.Fujitsu Technology Solutions Sp. z o.o.
lędziny
Lead / Senior Java Developer Technologies we use Expected SQL Operating system Windows Your responsibilities Design, specification, implementation of software features according to defined requirements Be an active team member within development team with the attitude to develop high quality products Following all defined way of working, an
Źródło oferty: Fujitsu Technology Solutions Sp. z o.o.katowice
technologies-expected :
MacOS
about-project :
At Jamf, we empower people to be their best selves and do their best work. The Technical Support Specialist provides technical support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. The position provides firsthand assistance to end-users and is responsible for day-to-day interactions with customers. The position also actively participates in the creation, maintenance, and sharing of technical information and documentation related to core Jamf products and supporting technologies.
This role is remote in Poland. We are only able to accept applications for those based in Poland or have sponsorship to live and work in Poland.
responsibilities :
Utilize available resources to resolve support issues independently and as part of a team.
Work firsthand with customers to troubleshoot, recreate, and/or resolve support issues related to JAMF products and supporting technologies.
Answer local support number and contribute to the global support resource pool.
Maintain excellent case documentation to allow for collaborative troubleshooting and resolution.
Effectively communicate with customers in all formats and use judgment to determine the appropriate channel of response (email, phone, screen sharing, etc.).
Maintain case management to ensure target response times are met.
Actively participates cross-departmentally and cross-regionally in the creation, maintenance, and sharing of technical information and documentation related to core Jamf products and supporting technologies.
Other duties and special projects as assigned.
requirements-expected :
Minimum 1 year exceptional customer service skills along with the ability to interact with internal and external customers and technical support and/or systems administration.
Minimum of 2 years Experience with MacOS and server platforms.
Communication (Level B2/C1) in English and in French/German/Spanish is a must.
Ability to communicate complex technical terms in an easy to understand, non-technical manner.
Ability to engage with and establish trust and rapport with all levels of customers and employees.
Ability to perform troubleshooting and problem solving tasks related to systems, networks, and hardware.
Capacity to multi-task and quickly prioritize duties.
Aptitude to quickly learn technical concepts.
Ability to work independently and as part of a team.
offered :
Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine.
We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.
Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base.
Our customers are some of the most loyal in the world. We put people over profits – which is why our customers keep coming back to us!
We offer flexible work-life in a choice-based office model and new hires receive a home office bonus to better their work space.
Benefits are a critical part of the “whole employee experience”. Our benefits package includes 30 days of paid time off, 3 days of VTO, health benefits, and more.
benefits :
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
no dress code
coffee / tea
employee referral program
extra leave
Apple devices
custom workstation
employee stock purchase program
volunteer time off
Technical Support Specialist with French/German/Spanish (2nd line) prace w katowice
ⓘ Wystąpił nieoczekiwany błąd podczas przetwarzania Twojego żądania.
Proszę odświeżyć stronę i spróbować ponownie.
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Przygotuj się, aby odkryć swoją następną wielką szansę.